Custom Content Management System for HaMoked
Client
HaMoked: Center for the Defence of the Individual
What We Did
Fields
Improving the content management system to create a better user experience for the organization's team
We built a custom content management system for HaMoked that connects to an existing MySQL database, allowing the team to easily manage and update content. Simultaneously, we scoped, designed, and redeveloped the organization's main website, adding advanced search functionality with filtering options and an attractive design.
Challenges
Learning the existing system and identifying the team's pain points
Systems of this type are particularly challenging, as they require a deep understanding of existing data structures*, caution when integrating new technologies, and solutions for a non-technical team. After in-depth research and identifying the pain points in the old system (which caused significant frustration), our second major challenge was reintroducing the team to the new system as part of creating a better, more positive experience. Technically, the HaMoked website is a large PHP project, and the need for advanced search capabilities was critical due to the users' need to access information. *(MySQL database, supporting legacy systems)
Solution Approach
Smart integration, simplicity, and attention to user experience
We focused on renewal and accessibility. We began with in-depth scoping, understanding who the archive's target audiences are and what their needs are. We asked questions like: What would make things easier for the team? Where do they experience frustration? We mapped and learned complex processes while maintaining flexible thinking and brainstorming to find new solutions. We designed an information hierarchy that organizes content into categories, assigning colors and icons to each to help users scan text-heavy content.
Result
A new website, improved user experience, and easy, efficient content management
The organization received a new, clear, and up-to-date website that presents its activities professionally and serves as its official digital business card. Beyond the image upgrade, the site enables advanced search and filtering. We built a fast, custom content management system that makes updating information easy and supports the organization's ongoing operations. Working with legacy systems demonstrated our ability to integrate into complex environments and implement significant upgrades without compromising the knowledge accumulated on the site over the years.
"The work is very pleasant and smooth; the site has been improved from end to end. We started from one place and today we are in a completely different one. Our previous site was unintuitive and unfriendly; today, the system hardly requires any explanation. The experience of working with Sophie is very positive and attentive. Whenever issues arise, we don't hesitate to reach out and find solutions together."
Andrea Salcean
Chief Operating Officer
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